Terms & Conditions

1. Terms

By accessing or using our website, you agree to these Terms and Conditions of Use, all applicable laws and regulations, and responsibility for compliance with applicable local laws. If you do not agree, do not use the website.

2. Use License

Permission is granted to temporarily download one copy of website materials for personal, non-commercial, transitory viewing only. This is a license, not a transfer of title. You may not modify or copy the materials, use them for commercial or public display, reverse engineer website software, remove proprietary notices, transfer the materials, or mirror them on another server.

This license terminates automatically if you violate these restrictions and may be terminated by NorthRidge AC and Heat at any time. When the license ends, you must destroy downloaded materials in your possession.

Website Content

Website content is provided for general informational purposes only. It is not legal, safety, engineering, or code compliance advice. Service recommendations, prices, availability, coupons, financing, and promotions may change without notice.

No Emergency Reliance

The website, chat, forms, and messaging tools are not intended for emergency use. If you are experiencing a fire, a safety hazard, a life-safety issue, or other urgent condition, call emergency services or contact us directly by phone.

Scheduling and Estimates

Online scheduling, booking requests, forms, or chat interactions do not guarantee appointment availability, technician dispatch, pricing, or service completion. Estimates may require inspection and may be subject to additional terms.

Intellectual Property

All website content, including text, graphics, logos, images, videos, design elements, icons, and code, is owned by or licensed to NorthRidge AC and Heat or its providers and may not be copied, modified, distributed, or used without permission, except as allowed by law.

User Submissions

If you submit reviews, comments, photos, videos, service details, or other content, you represent that you have the right to submit it and grant us permission to use it to respond to your request, provide services, operate our business, improve our services, and, where permitted, display or use feedback for marketing.

Third-Party Links and Tools

The website may link to or integrate third-party websites, maps, payment pages, financing providers, review platforms, social media platforms, scheduling tools, or other services. We are not responsible for third-party content, policies, or practices.

Revisions and Errata

Website materials may contain technical, typographical, or photographic errors. NorthRidge AC and Heat does not warrant that all materials are accurate, complete, or current and may change website materials without notice or a commitment to update them.

Changes to These Terms

NorthRidge AC and Heat may revise these Terms and Conditions at any time without notice. By continuing to use the website, you agree to the then-current version.

Disclaimer of Warranties

The website is provided on an “as is” and “as available” basis. We do not warrant that the website will be uninterrupted, error-free, secure, or free from harmful components.

Limitation of Liability

To the fullest extent permitted by law, NorthRidge AC and Heat and its owners, employees, contractors, providers, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from website use.

SMS/MMS Program Terms and Conditions

When you opt in, you may receive customer-care, informational, account-notification, and marketing text messages from NorthRidge AC and Heat. Messages may include responses to quote or estimate requests, appointment scheduling and confirmations, project updates, support communications, review requests, financing information, special offers, and seasonal promotions.

• Consent: Consent to receive marketing text messages is not a condition of purchasing goods or services.
• Message frequency: Message frequency varies based on your requests, appointments, account activity, and promotional preferences.
• Costs: Message and data rates may apply.
• Opt out: Reply STOP at any time to unsubscribe. We may send one final confirmation message. Reply START to resubscribe where supported.
• Help: Reply HELP for assistance, call (919) 944-7488, or use our Contact page.
• Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
• Privacy: SMS consent and mobile opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes. See our Privacy Policy.

Governing Law

These Terms are governed by the laws of NC, without regard to conflict-of-law rules, unless applicable law requires otherwise.

Contact

Questions about these Terms may be directed to info@nearbyheating.com.