California Privacy Notice

This California Privacy Notice supplements the Privacy Policy and applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business. If NorthRidge AC and Heat is not a covered business under the CCPA/CPRA, this notice may still be used as a transparency disclosure, but legal counsel should confirm whether statutory obligations apply.

California Categories Collected

In the past 12 months we may have collected the following categories of personal information, each disclosed for a business purpose. Categories that may be “shared” for targeted advertising are noted.

• Identifiers — name, address, email, phone, IP address, customer ID. May be shared for online identifiers/ad data where marketing cookies are enabled.
• California customer records information — contact details, payment-related information, service records. Not shared for targeted ads except as advertising identifiers where applicable.
• Commercial information — service history, purchases, estimates, invoices. Potentially used for ad measurement/audience activity.
• Internet or network activity — website visits, page views, clicks, referral data, cookie IDs. May be shared where marketing cookies are enabled.
• Geolocation data — approximate IP location, service address. Potentially used as approximate location for ads/analytics.
• Audio, electronic, visual information — call recordings, voicemails, chats, texts, uploaded images. Not shared for targeted ads.
• Professional or employment information — applicant resumes, work history, licenses, certifications. Not shared for targeted ads.
• Inferences — likely service interests, marketing preferences. Potentially used for marketing/advertising.
• Sensitive personal information — payment information, account credentials if submitted, precise location only if collected. Disclosed for limited business purposes; not shared for targeted ads.

Sources of Personal Information

• You directly
• Your devices and browser
• Cookies and tracking technologies
• Service providers and business partners
• Advertising and analytics platforms
• Publicly available sources

Business or Commercial Purposes

• Providing home services and customer support
• Scheduling, dispatch, billing, and payment processing
• Advertising, marketing, analytics, and conversion tracking
• Security, fraud prevention, and legal compliance
• Recruiting and hiring
• Business operations and service improvement

California Rights

• Right to know what personal information we collect, use, disclose, sell, or share.
• Right to access specific pieces of personal information, subject to exceptions.
• Right to delete personal information, subject to exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of sale or sharing of personal information.
• Right to limit the use and disclosure of sensitive personal information where applicable.
• Right to non-discrimination for exercising privacy rights.

How to Exercise California Rights

Submit a request by contact us at info@nearbyheating.com, (919) 926-8796, or 2500 Regency Parkway, Cary NC, 27560. We may verify your identity by matching information you provide with information we maintain. Authorized agents must provide proof of authorization and may be subject to additional verification requirements.

Do Not Sell or Share My Personal Information

We do not sell personal information for money. If our advertising, analytics, or tracking technologies constitute “sharing” or targeted advertising under California law, California residents may opt out using the Cookie Settings link, a Do Not Sell or Share My Personal Information link, or by contacting us. Where required, we will also honor recognized opt-out preference signals, such as Global Privacy Control, in a frictionless manner for the browser or device sending the signal.

Notice of Financial Incentives

If we offer coupons, discounts, promotions, loyalty programs, referral programs, or similar benefits in exchange for personal information, we will provide any legally required notice of financial incentive at the time of collection. Participation will be voluntary and subject to the terms provided with the offer.

California Shine the Light

California residents may request information about certain disclosures of personal information to third parties for their direct marketing purposes where applicable. Contact us using the information below.

• NorthRidge AC and Heat
• Email: info@nearbyheating.com
• Phone: (919) 926-8796
• Mail: 2500 Regency Parkway, Cary NC, 27560